Question : Can I get information about the originality and warranty status of the products?
Answer :

The products you buy from Endemigo are under the warranty and responsibility of the manufacturers. As Endemigo, all the documents of the manufacturers are checked with great care.

Question : When will i receive my order?
Answer :

The products that you purchase are delivered within the delivery date range specified on the product detail page. You can reach the delivery date of the products you have purchased from the "My Orders" page in the "My Account" section. Your products are delivered to your address as soon as they are included in the sales contract. In case of any contrary situation, our customer satisfaction support team will contact you as soon as possible and transfer information about your order.

Question : How can I write a comment on the products that I have purchased?
Answer :

You can write a comment by clicking the Comment button next to the relevant product from the Current Order page in the My Account menu. Your comment will be checked and published by our customer satisfaction support team within 48 hours. Transparency is essential in customer comments made in accordance with our Customer Relations Policy.

Question : Can I trust the product reviews?
Answer :

Product comments are written by our customers who are members of our site and place an order within us.

Question : Can I make my order gift wrapped? / Can I add a gift note?
Answer :

There is no gift package or note application.

Question : : I want to place my order through a customer representative.
Answer :

For your information security, you can only complete your order online.

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